• Hach Expertise at
Your Fingertips »

• Adjust Instruments
for Time Changes

• Hach Virtual Conference

• The Industry's Best Portable Turbidimeter
Just Got Better

• Freechlor F Reagent
for Free Chlorine

• TKN Finally Made Easy

• 6,000 Bonus P3 Points with Web Order

• Commplimentary
$75 Buffer Set

• Water Analysis Handbook with a Spec

• Lachat Instrument
Update Program

• Test Strips for
Quick Answers

• Skip Cleaning:
Disposable BOD Bottles

v Industry Events

v Training and Seminars

Hach Expertise Just a Click or Call Away

Customers tell us they greatly appreciate our personal support options. Did you know that you can talk directly with a Hach lab technical support operator on the Hach website? Go to www.hach.com, locate the large blue "Live Help" button in the left-most menu and click on it for immediate assistance. Current hours of operation are 8:00 a.m. - 3:00 p.m. MT, Monday through Friday. Be sure to select lab product support when asked with whom you would like to chat.

If you need additional one-on-one help, or just prefer a friendly voice on the phone, call our dedicated industry-focused teams:

Municipal Drinking Water and WasteWater: 800-227-4224
Industrial: 866-450-4248, WIMS: 800-677-0067.

For additional options, reference the Contact Us page to easily get in touch with Hach's expertise.

Technical Tips

Reminder: Adjust Instruments for Time Changes

Daylight Saving Time ends November 1. Make sure to adjust any lab instruments on a time cycle, particularly samplers to "fall back" accordingly.

If you own a Sigma Sampler, follow these simple tips:
When 20,000 cycles have expired, you will see "ALARM: CHANGE TUBE" appear on the screen. Press any key to clear.

Another Tip: If you can run longer than 20,000 cycles on a piece of pump tubing, just reset your cycle limit. One cycle is considered a pre purge, rinse, sample and post purge.

What's New

Virtual Conference Brings Together Water Professionals

Join water professionals from around the world to learn about key trends, hot products and more at the Water Experts Virtual Conference, Thursday, November 5, 9:00 am - 6:00 pm ET. This online conference and knowledge sharing event is brought to you by Hach. Register today.

The Industry's Best Portable Turbidimeter Just Got Better

2100Q Portable Turbidimeter offers a unique combination of advanced features, such as on-screen assisted calibration and verification, simplified data transfer, and measurement innovation for rapidly settling samples, giving you confidence you're getting accurate results every time.

Introducing Freechlor F Reagent
for Accurate Free Chlorine Results

Many facility operators know that elements of their water matrix interfere with traditional free chlorine tests. To improve a plant's ability to optimize and control its disinfection process, Hach announces the new Freechlor F Method and Freechlor F Reagent. This exclusive system provides accurate free chlorine measurement, even in the presence of known interferences like manganese, chloramines and other oxidants. When used in combination with the Monochlor F reagent pillows, this reagent eliminates the need to use thioacetamide or sodium arsenite compensating techniques.

Simplified TKN (s-TKN™)

TKN represents one of the most challenging, dangerous, and labor-intensive tests performed in wastewater plants and also generates hazardous waste that is costly to dispose. For these reasons, many choose to outsource their TKN samples or test infrequently (if at all), resulting in non-optimized process control.

Hach's newly developed s-TKN™ method greatly simplifies the testing requirements. In addition to allowing anyone to test for TKN, the new method is safer for the analyst and does not generate a hazardous waste.

Special Offers

6,000 Bonus P3 Points with Web Order

Order over $450 on Hach.com and receive 6,000 P3 Points. Offer expires October 30th, 2009. Simply enter offer code E975JA in the offer code box when checking out.

$75 Buffer Set — FREE

Try the HQ30d/40d and IntelliCAL™ probe of your choice and get a FREE 4L Buffer Set. See details at hach.com/promos.

Hach Expertise at Your Fingertips:
Get a WAH with Your Spectrophotometer

Buy a DR 5000™ UV-Vis or DR 3800™ Spectrophotometer and receive a complimentary hard copy of Hach's Water Analysis Handbook ($95.00 value) complete with illustrated, step-by-step instructions and comprehensive water analysis procedures. Mention offer code 9M50AS (DR 5000) or 9M38AS (DR 3800) when ordering.

2009 Lachat Instrument Update Program

The unprecedented economic situation has had a major impact on analytical laboratories worldwide. Many labs have seen cutbacks in their capital equipment budget, delaying the upgrade of their outdated analytical instrumentation. In order to help labs through these difficult times, Lachat Instruments is introducing a new 2009 Lachat Instrument Update Program.

Time Savers

Test Strips Give Quick, No-Mess Answers in the Lab or Field

Easy to use, disposable and inexpensive, Hach offers a range of Test Strips to get the job done quickly. In the lab, use Hach test strips in pre-test screening to detect the presence of materials that might interfere with testing. In the field, test many samples in only a few minutes, and make immediate evaluations on site. No measuring, set-up, clean-up, or chemical handling is necessary.

Top Test Strips include:

Skip Cleaning: Disposable BOD Bottles

Short on resources? Eliminate time- and energy-consuming cleaning with EPA-compliant Disposable BOD Bottles. Unbreakable, recyclable, and ready to use, these fresh bottles reduce the risk of contaminants in your testing for better results. You can also be confident that oxygen will not diffuse in or out of samples.